North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Beware fake delivery notice

Friday, September 04, 2015

Some North Carolina consumers have received delivery notices for packages they didn’t order. The notice claims that a company called Green Connex has been trying to get a package to you, and asks you to call to schedule your delivery.

The package is actually just a bottle of laundry detergent, and you only get the detergent if you agree to let a company come to your home and test your water. If you say yes, you can expect a hard sell on one of the company’s water treatment systems.

Scammers want the excitement of getting an unexpected package to cloud your judgment. To protect yourself:

  • Be wary if you get a delivery notice for a package you don’t remember ordering or from someone you don’t know.

  • Don’t call the telephone number on the notice, which could result in unwanted telemarketing calls in the future.

  • If a delivery is legitimate, the company will continue to try to contact you.  

  • Report possible scams to the Consumer Protection Division by calling 1-877-5-NO-SCAM or by filing a complaint online at