North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Debit Cardholders Receive Phony Calls

Wednesday, December 03, 2014

 
A bank in eastern North Carolina reports that some of its customers are getting fraudulent phone calls about their debit cards. The automated calls, some of which appear to be coming from (305) 259-5499, say your card has been “locked.” To unlock it, you’re told to enter your card number. In fact, your card hasn’t been locked and the call is a scam.
 
Crooks are always looking for ways to harvest your personal financial information and drain your account. If you receive one of these calls, just ignore it. Remember, credit card companies, banks and other financial institutions will never try to contact you by phone and ask you to verify anything, or provide any account information. If you’re concerned that there could be a real problem with your account, contact the company directly using a number you know is valid.

If you spot a scam, report it to the Attorney General’s Consumer Protection Division by calling 1-877-5-NO-SCAM.  See our news release for more on this scam.