North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Don't fall for scammers threatening to disconnect your power

Friday, October 15, 2010


Phone callers claiming to be representatives of Progress Energy and other electric utilities are contacting consumers, claiming that the customer’s power is about to be shut off. The caller offers to stop the disconnection process if the consumer provides a credit card number to pay off their account balance. At least one consumer has fallen for this scam, which resulted in fraudulent charges to their credit card.
 
Other similar scams reported in the past have asked for consumers’ Social Security or bank account numbers, with callers threatening that power or phone service will be cut off if they don’t get the information.
 
Be wary of anyone who contacts you seeking your credit card or bank account numbers or other personal information, regardless of the reason they give for the request. In most instances these are scams. Except in rare circumstances, utilities and other companies don’t contact customers seeking such information. Get more information on avoiding scams.