North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Scammers exploit GenX issue, fears of unsafe water

Friday, October 13, 2017


Scammers are trying to capitalize on people’s fears about GenX in their water. Beware of companies that offer free water testing and claim that sending them a sample of your water “may spread the GenX contamination” so they have to visit your home to do the water analysis. And be on the lookout for companies claiming that they can decontaminate your well or water supply with miraculous but expensive products.

These claims, promoted through mailings, flyers and door-to-door solicitations, are highly questionable. Accurate testing requires a laboratory. It can’t be accomplished through in-home testing, which is easily manipulated to show contamination. And there are no miracle products that treat water for GenX contamination.

While the state looks into GenX, our office has received multiple complaints about companies trying to drum up business off of the GenX situation. Please notify us immediately if you receive a GenX-related solicitation. Remember, exploiting fear is a favorite tactic of scam artists. When in doubt, verify that a company is legitimate by contacting the Better Business Bureau.

If you receive a GenX-related solicitation, report it to the Attorney General’s Consumer Protection Division by calling 1-877-5-NO-SCAM or by filing a complaint online.