SCAM: North Carolina banks have been reporting instances of fraud involving credit cards, checking accounts and even equity lines that could lead to identity theft. In some instances, the scammer calls the bank’s automated banking service line and poses as a legitimate customer. They have enough personal information to answer security related questions and are then able to change the address on the account and even order checks. In another scenario being reported, scammers are calling check vendors directly. Once again, they have enough personal information to answer the security questions and gain access to the account. They then change the address and have the checks shipped directly to them.
TIPS: Never give out personal information to someone you don’t know who calls you on the phone. If someone calls you and asks for your personal information, ask for the caller’s name and department and then hang up. Look up the phone number for the organization or business yourself and call back to verify that they are who they say they are.
Keep a close eye on your accounts and read bank and credit card statements carefully. If you see activity that should be there, let your bank or credit card company know right away. The quicker you catch the fraud, the easier it is for you to clean up the damage.