North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Tune Out Phony iTunes Message

Tuesday, September 09, 2014


A scammer is trying to use Apple’s iTunes to lure consumers into revealing confidential information. A North Carolina resident reported getting a “Dear Customer” email that Apple had temporarily restricted her iTunes account for security reasons. The email provided a link where she could restore full functionality by logging in to her account and verifying her identity.

The woman clicked on the link. But she stopped immediately when she saw that the web page was asking for her Social Security number and credit card account information which, as she correctly noted in her message, “Apple would never do.”

This kind of email scam is called phishing. If you receive a phishing email, report it to the company the scammer is pretending to be, and forward the entire email to the Federal Trade Commission at spam@uce.gov. If you’ve fallen for a phishing email or another scam, contact us for help or call toll free within North Carolina at 1-877-5-NO-SCAM.