North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Utility scammers now using email

Friday, December 19, 2014


We recently warned of scammers calling consumers, pretending to be representatives of Duke Energy and threatening to cut off your power if you don’t pay them right away.

Now this scam, which can heat up as the weather turns colder, is taking a new route. Some North Carolina consumers have received phony emails that appear to be from Duke Energy. The email asks “Is Your Duke Energy bill due tomorrow?” and includes a link labeled “Pay Bill.”

Don’t click on the link. If you think there may really be a problem with your power or your account, contact Duke Energy or your electricity provider. Use a telephone number you know to be valid, such as the one listed on your monthly bill. Don’t let a scammer heat his home this winter with money he stole from you.

If you get one of these emails or receive one of these calls, report it to the Attorney General’s Office at 1-877-5-NO-SCAM or online at www.ncdoj.gov.