North Carolina Department of Justice

North Carolina Department of Justice

North Carolina Department of Justice
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Want to catch ‘em all? Have fun but avoid Pokémon Go scams

Friday, July 15, 2016

The new mobile game Pokémon Go has attracted millions of excited new users, but unfortunately scammers aren’t far behind. A new scam is out to trick Pokémon Go users into giving up their personal information and paying money to play the game that’s actually free. If you’re trying to catch ‘em all, make sure you know how to avoid Pokémon Go subscription scams.

The scam begins with a phony email claiming that because of a record-breaking number of users, game developer Niantic has begun charging players $12.99 per month to play Pokémon Go. The email claims that anyone who doesn’t pay the upgrade fee immediately will have their game accounts frozen within one day. Concerned users who click the upgrade link are asked to provide their email login credentials, giving the scammers access to information in their email accounts that can be used for identity theft.


  • Don’t be fooled by logos, websites, or links that seem like the real thing. Many scam emails use real company’s logos to seem authentic. Past phishing emails have claimed to come from major companies like Paypal, eBay, banks, credit card companies, non-profits, charities, and even government agencies like the IRS.

  • Report phony emails to the legitimate business directly. Contact the company using a telephone number or web address you know to be right, not using the contact information in the phishing email. Also, forward the entire email to the Federal Trade Commission at

  • Never share your personal or financial information by email. Be wary of any email that asks you to key in login credentials to one of your personal email or financial accounts. Instead, use legitimate, secure login websites to access your accounts, not links included in questionable emails.

  • If you receive one of these phony emails, report it to the Attorney General’s Office at 1-877-5-NO-SCAM or online at