North Carolina Department of Justice
North Carolina Department of Justice
North Carolina Department of Justice
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Court orders Raleigh Geeks to return consumers’ property

Release date: 5/19/2014

Raleigh:  Raleigh Geeks is now under court order to return all property to North Carolina consumers within five days or could face contempt charges, Attorney General Roy Cooper said Monday.

“When consumers pay their money and entrust their property to a business, they expect to get what they paid for and get their property back,” Attorney General Roy Cooper said. “These computers need to be returned to their rightful owners as quickly as possible.”

Wake County Superior Court Judge G. Bryan Collins granted a preliminary injunction on Monday against two of the three defendants who are collectively known as “Raleigh Geeks” requiring all property to be returned to consumers within five days. If the property is not returned, Cooper will ask the court to hold the defendants in contempt.

Additionally, the existing temporary restraining order was continued against one defendant, Steven Leo, for ten days while the Attorney General’s Office continues to try  to serve him.  The Attorney General’s Office believes Leo has left the state.

Raleigh Geeks, also known as Caveman Computers, ProTech Computers and Fuquay Computer Center, operated in Raleigh, Apex, Fuquay-Varina and Garner.

Consumers who left items for repair at any Raleigh Geeks location are encouraged file a complaint with Cooper’s Consumer Protection Division by calling 1-877-5-NO-SCAM toll-free within state or visiting Cooper also recommends that consumers consider filing a police report reporting the property as stolen if it is not returned within five days.

A total of 45 consumers have filed complaints against Raleigh Geeks so far, including several in the past week.

Cooper recently filed a lawsuit and request for court orders after consumers complained that Raleigh Geeks had misled them about repairs and failed to return repaired computers.  He is also seeking a permanent ban against the owners’ and managers’ deceptive practices, refunds for consumers, and civil penalties.

According to the complaint filed in court earlier this month, Raleigh Geeks regularly accepted payment for computer repairs upfront and did not complete work in the agreed timeframe.  When consumers complained, they either got no response or got repeated empty promises that the repairs would be finished soon. Cooper also contends that Raleigh Geeks sometimes returned consumers’ computers in worse shape or not at all.   In other cases, Raleigh Geeks would give a consumer a completely different machine, claiming it was the original one.

Contact: Noelle Talley (919) 716-6413