North Carolina Department of Justice
North Carolina Department of Justice
North Carolina Department of Justice
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Do Not Call enforcement paying off, says AG Cooper

Release date: 4/29/2005


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Consumer complaints help AG recover more than $200,000 from DNC violators,
including $50,000 in past month

Raleigh: North Carolina consumers are able to enjoy more peace and quiet at home thanks to strict enforcement of the Do Not Call Registry, Attorney General Roy Cooper said today. In the past month, Cooper’s office has won more than $50,000 from telemarketers that violated the law.

“Some telemarketers just won’t stop calling people even after they’ve made it clear they don’t want to be bothered at home,” said Cooper. “Thanks to consumers who let us know when they get unwanted calls, we’re able to go after these illegal telemarketers and make them stop calling.”

Since late March, Cooper’s Do Not Call Enforcement Team has won $53,500 from four telemarketers that made calls to North Carolina consumers on the Registry. All four telemarketers must comply with state and federal Do Not Call laws and must pay money to the state. Vitana Financial Group, Inc. must pay $15,000, Telelytics, LLC must pay $10,000, General Mortgage Services must pay $8,500, and Pattorn General Contracting of Raleigh and Charlotte must pay $20,000.

That brings to more than $200,000 the total amount that Cooper has won from 16 violators since the Registry began on October 1, 2003. Cooper is actively pursuing cases against several other companies in the courts, including some of the top sources of complaints, such as Debt Management Foundation, National Event Coordinators, MST Business Research, and Satellite Solutions. While their cases are pending, all of those companies have stopped making calls into North Carolina or are complying with state law. Several other companies are currently under investigation.

Complaints from people who have gotten unwanted telemarketing calls enable Cooper’s Do Not Call Enforcement Team to go after violators. Since the Registry began, nearly 4,000 North Carolinians who signed up for the Registry but still received telemarketing calls have filed written complaints with the Attorney General’s office. More than 6,500 people have called to request information about the Registry or to complain about unwanted telemarketing calls.

Cooper’s office actively investigates Do Not Call complaints from consumers and has written to thousands of companies to get them to comply with the law. In cases where investigators find a pattern of violations, Cooper enforces the law to put a stop to the illegal telemarketing calls.

To report telemarketers, consumers can call 1-877-5-NO-SCAM toll-free within the state or go to www.nocallsnc.com to fill out a Do Not Call complaint form. When filing a complaint, consumers should provide their name and address, the date and approximate time of the call, their telephone number that the telemarketer called, and the company’s name and/or telephone number. Consumers can file a complaint once they have been listed in the Registry for one month.

More than 2 million North Carolina numbers have been placed on the Do Not Call Registry since consumers began signing up in July of 2003. Consumers can continue to add their home and mobile telephone numbers to the list by going to www.nocallsnc.com or calling 1-888-382-1222 within North Carolina from the number they wish to register.