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NCDOJ
Annual Laboratory Customer Survey
Annual Laboratory Customer Survey
Crime Lab Customer Survey 2025
Annual customer survey for the Crime Laboratory.
Name
*
Required
First
Last
Agency/Office/Organization
*
Required
Preferred Method of Contact
*
Required
Please enter a phone number or email address where the Laboratory may reach you.
In what capacity are you completing this survey?
*
Required
Judge
Defense Attorney
District Attorney
Law Enforcement
Evidence Technician
Defense Expert
Scientist
Other
Please rate your overall experience with the State Crime Laboratory.
Excellent
Very Good
Good
Fair
Poor
No Experience
Which Laboratory Location have you had experience with in the last year?
Raleigh Laboratory
Triad Regional Laboratory
Western Regional Laboratory
You may select multiple locations.
Which Laboratory Sections have you had experience with in the last year?
Digital Evidence
DNA Database
Drug Chemistry
Evidence Control
Firearms
Forensic Biology
Latent Evidence
Trace Evidence
Toxicology
You may select multiple sections.
Please share any additional feedback on Laboratory services.
Do you use Forensic Advantage (FA) Web?
*
Required
Yes
No
Do you use the Sexual Assault Evidence Collection Kit Tracking and Information Management System (STIMS)?
*
Required
Yes
No
FA Web Review
Please rate your experience with FA Web.
Excellent
Very Good
Good
Fair
Poor
No Experience
Are there FA Web enhancements that you would like to see?
STIMS Review
Please rate your experience with STIMS.
Excellent
Very Good
Good
Fair
Poor
No Experience
Are there STIMS enhancements that you would like to see?
Additional Comments
Are there additional forensic services that you would like the Laboratory to provide?
Would your agency be interested in training from the Laboratory? Please select areas of interest.
Digital Evidence
DNA Database
Drug Chemistry
Evidence Control
Firearms
Forensic Biology
Latent Evidence
Trace Evidence
Toxicology
The Laboratory is available to provide training on evidence collection, submission updates, testing services, and cold case investigations. The training can be tailored for the audience such as investigators, prosecutors, defense attorneys and judges. For law enforcement agencies, the Laboratory has certified instructors in all forensic disciplines allowing this training to be counted towards annual in-service credit hours.
Please provide any additional feedback.
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