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North Carolina Department of Justice
North Carolina Department of Justice
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Your telephone can be a lifeline to the outside world. Telephone bills can be confusing and you may see extra charges on your bill that you don’t understand or don’t think should be there.


Read tips on the different kinds of extra charges that can appear on your phone bill, and what you can do about them.


You can also learn how to block expensive calls from being made on your phone line, and what to do if your phone gets disconnected.


We Can Help


If you have a complaint that your telephone company can’t resolve, contact us for help or call toll free within North Carolina at 1-877-5-NO-SCAM.