Police Telecommunicator

Website Town of Mooresville

Description:

Employees in this class receive routine and emergency communications, assess the nature and priority of those communications, apply related training, education, experience and principles, making a sound judgment in taking appropriate action. Work also involves assisting the public with general information relating to law enforcement and civil matters. Work involves frequent public contact which requires professionalism, tactfulness, decisiveness, sensitivity and courtesy in obtaining necessary information from people who may be under extreme stress. Work requires the use of Computer Aided Dispatching in recording the information and dispatching the appropriate response. Employees constantly monitor and communicate with emergency personnel using multiple radio, data and telephone messaging equipment. Work also includes duties  associated accessing multi-agency police records and state/federal criminal and traffic databases. Work is performed in accordance with departmental policy and State and federal law. Work is often performed under stressful or emergency conditions. Employees may be required to work long shifts including night shifts,     holidays and week-ends. The employees are subject to inside environmental conditions. Work is evaluated through review of recorded telephone and radio communications, through observations, feedback from staff, and review of reports.

 

 

Benefits:

Paid Leave; 12-13 paid holidays; excellent medical, dental and vision insurance; local government retirement; 401 (k); life insurance; flexible spending accounts; tuition assistance; direct deposit.

 

To apply for this job please visit www.mooresvillenc.gov.

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