Telecommunicator

Polk County E911 Communications

Polk County E-911 Communications

Polk County located in Western North Carolina has an immediate openings within its Emergency Communications Division.

Job Description

Will perform responsible technical work on an assigned shift dispatching law enforcement, fire, emergency medical service, and non-emergency calls for service, and related work as apparent or assigned. Receives police, 911, fire, and other service requests and calls; transfers calls to appropriate agency; obtains necessary information and dispatches medical, fire, and law enforcement personnel/equipment and/or advises callers of proper contact for assistance or information. Operates radios, telephone, switchboard, alarm systems, recording devices, and computer terminals; enters all calls for service into computer aided dispatch system; provides directions to emergency response personnel using maps, landmarks, signs, geography features, and markers; performs all responsibilities of a certified Division of Criminal Information (DCI) operator; conducts DCI inquiries including criminal histories, warrants, and etc.; enters a variety of information into system; processes routine reports; assists police personnel by providing services and information; performs and updates information for the daily automated welfare check program on the elderly; attempts to locate if contact not made; and performs responsibilities of Law Enforcement Records Clerk.

Hours: 12 hours shifts. Will be required to work outside of normal working hours for emergency situations.

SPECIAL REQUIREMENTS:

DCI certification within 6 months of hire.

 Minimum Requirements:

High School diploma or equivalent.

Valid driver’s License

Pre-Employment Drug Screen

Salary Range DOQ: $37,063 – $40,983

 

Please email all applications to Communications Director Jeremy Gregg at jgregg@polknc.org  Applications can be found at PolkNC.org under JOB Openings.

To apply for this job email your details to jramsey@polknc.org

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