If you need a portal account, please fill out this form.
If you have an account but have forgotten your password, go to the portal and click the Forgot Your Password.
Steps to Begin an Online Class
- Log into the NCJA Training Portal. (You must have a portal account to view the online courses.)
- Click Training & Events.
- Click Browse or Sign Up for Training.
- On the left sidebar, go down to By Location and check Online
- Select the class you would like to take from the alphabetical list. Click on Assign.
Note: Online class names begin with the word “Online.”
Please make sure you have the latest version of Google Chrome to complete your online training.
Contact & Operating Hours
If you need help setting up your account, logging onto the portal, or password reset, please contact NCJAAcadisHelp@ncdoj.gov. If you are having technical problems with the online course, email NCJAOnlineHelp@ncdoj.gov. For questions regarding the content of the course, please email the instructor responsible for the course.
Remember, our normal operating hours are 8:00 am – 5:00 pm Monday – Friday. You may also call the Academy at 910-525-4151 and tell the receptionist your issue so she can connect you to the right person.