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  • Robocall Hotline:(844)-8-NO-ROBO
  • All Other Complaints:(877)-5-NO-SCAM
  • Outside NC:919-716-6000
  • En Español:919-716-0058

Natural Disasters

While we can’t always predict natural disasters or their impact, there are steps you can take now to get ready for the next disaster and for the recovery/rebuilding that follows.

Be Prepared

Report Price Gouging

When a state of emergency is declared in response to a natural disaster, North Carolina’s law against price gouging (charging too much during a time of crisis) goes into effect.

Avoid Scams

Recovery after a disaster is difficult. And it’s especially painful when unscrupulous scammers prey on disaster victims.  Most businesses work hard to help their community in a time of need, but con artists often travel to disaster areas o take advantage of consumers. Here are some common post-disaster scams:

Home Repair/Tree Removal Scams

Learn how to identify con artists and find legitimate home repair and tree removal services.

Charity Scams

Some scammers take advantage of disasters to make pleas for donations. Research charities carefully before you donate, and protect your personal information.

Insurance Adjuster Scams

After a disaster, scammers may pose as insurance adjusters to pressure you into paying for unneeded work or repairs. Confirm with your insurance company that they are legitimate employees. Remember that insurance adjusters are not building inspectors or engineers, so get a second opinion from a trusted expert before you get any repairs done.

We Can Help

If you’ve been the victim of a disaster-related scam, file a complaint or call our specialists toll-free within North Carolina at (877) 5-NO-SCAM. Anticipate high call volumes during storms, so consider filing online or leaving a message. If we are temporarily out of power and unable to take your call, we can still take complaints via the web form.