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  • Robocall Hotline:(844)-8-NO-ROBO
  • All Other Complaints:(877)-5-NO-SCAM
  • Outside NC:919-716-6000
  • En Español:919-716-0058

Purchases & Contracts

If you have questions about purchases you make online or by mail order, read our tips. They will also help you:

  • Make sure you get your rebate
  • Decide whether to buy a service contract for your new computer or appliance
  • Learn if the three-day right to cancel applies to your purchase if you bought something you wish you hadn’t
  • Learn more about filing a case in Small Claims Court.

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We Can Help

If you have a complaint about a purchase you’ve made, contact us for help or call toll-free within North Carolina at 1-877-5-NO-SCAM.