General Consumer Complaint. File a Consumer Complaint at NC DOJ.

Your Information

Name *

Prefix First Middle Last

Mailing Address *

Street Address City State / Province / Region ZIP / Postal Code

Email *

County of Residence

Day Phone Number (including area code)

Evening Phone Number (including area code)

Cell Phone Number (including area code)

Fax Number (including area code)

I am a military service member or military spouse.

Yes
No

Information About Company Against Which You Are Complaining

Full name of company *

Company’s internet address (URL)

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Telephone Number (including area code) *

Fax Number, (including area code)

Complaint Information (complete any blocks which apply to your complaint)

Product, item, or service involved

Date of purchase, service, contract

Manufacturer or brand

Model

Account Number

Do not submit credit card or bank account numbers through this form. If you need to provide that information as part of your complaint, please mail it to us instead.

Serial Number

Did you sign a contract or lease?

Yes
No

Start Date

End Date

Total amount paid

Amount in dispute

Did you buy an extended service contract?

Yes
No

Name of company responsible for extended service contract or warranty.

Information About the Transaction

Details of Complaint

Details *

Resolution Attempts You Have Made

Have you contacted the company with your complaint?

Yes
No

Name of person most recently contacted.

First Last

His/her Phone Number (including area code)

Results

What resolution would you consider fair? *

Do you have an attorney in this case?

Yes
No

Name of attorney

First Last

Attorney’s number, including area code.

Has your complaint been heard or is it scheduled to be heard in court?

Yes
No

If yes, where and when?

If already heard, what was the result?

Will you be submitting documentation by mail or fax?:

Yes
No

File Upload

Please attach up to four supporting documents in jpg, png, pdf, doc, docx or txt format. You may also mail supporting documents to us.

Drop files here or

After you’ve completed the form and printed copies, please hit submit to send your complaint to the Consumer Protection Division.

Important Information

Important Information Documents provided to this office may be public record. Please be sure to include copies of any supporting documents you may have, such as photographs. This office does not have the authority to give private legal advice or provide private legal representation to individual consumers.

Consent *

This information I have provided is true and accurate to the best of my knowledge.

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General Consumer Complaint

Before You File a Complaint

What happens to my general consumer complaint?