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Price Gouging Complaint

North Carolina’s price gouging law is usually triggered when the state suffers or is threatened by a natural disaster such as a hurricane, tornado, winter storm or flooding. Price gouging—or charging too much in times of crisis—is against North Carolina law when a disaster, an emergency or an abnormal market disruption for critical goods and services is declared or proclaimed by the Governor or a municipality.

Under the law, the Attorney General’s Office can put a stop to price gouging and seek refunds for consumers who paid too much. The courts may also impose civil penalties against price gougers of up to $5,000 for each violation. The law applies to all levels of the supply chain from the manufacturer to the distributor to the retailer.

Consumers have let the Attorney General’s Office know about price gouging in the past, and we have enforced North Carolina’s price gouging law to win thousands of dollars in refunds and penalties from violators.

We Can Help

For questions about price gouging, call our office toll-free within North Carolina at 1-877-5-NO-SCAM.

  • Your Information

  • Name * Required
  • Address * Required
  • Information About Company Against Which You Are Complaining

  • Company Address * Required
    If you do not know the actual company address, please provide the name of street or highway, or intersection where business is located.
  • Information About the Product, Item or Service

  • If this is a gasoline pricing complaint, please select the grade
  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Will you be submitting receipt or other documentation by mail or fax? * Required
  • Please attach up to four supporting documents in jpg, png, pdf, doc, docx or txt format. You may also mail supporting documents to us.
    Drop files here or

Contact Consumer Protection

(919) 716-6000