Secondary Robocalls Entry Report

Before You File a Complaint

Read our consumer tips, which can help you avoid future problems.
Remember that our office can't give you legal advice or provide legal representation to individual consumers.
Our office generally doesn't get involved in matters that are scheduled or have already been heard in a court of law or closed by the agency with proper jurisdiction.
Know that documents you provide to us may be public record.
If you need assistance, you can reach a member of our Consumer Protection Team at (844) 8-NOROBO.
Sign up for the Do Not Call Registry by calling 1-888-382-1222 from the phone number you wish to register or go to www.DONOTCALL.gov.

Questions marked with a red asterisk are required to complete the form.

Your Information

If we gather enough information about this caller from you and other North Carolina consumers, we may be able to identify the entity that is perpetrating this calling campaign. If we require additional information to continue our investigation, we may want to contact you. Please share your contact information with our office.

Your Name

Prefix First Middle Last Suffix

Email

Phone Number

Please provide the best phone number to reach you

Are you 65 years or older?

Are you a military service member or military spouse?

Mailing Address

Street Address Address Line 2 City State ZIP Code

County of Residence

Call Information

Did you receive a telephone call or a text message? *

On what phone number did you receive the call or text? *

Is this a cellular phone or landline? *

Is this a business or residential phone number?

Is the number that received the call registered with the "Do Not Call" Registry? *

What is your Telephone Service Provider? *

If other, please input your Service Provider below *

0 of 92 max characters

What date did you receive the call or text? *

Check here if the date is unknown.

Hidden

Date

What time did you receive the call or text? If you are not sure of the exact time, please give your best estimate. *

Check here if the time is unknown.

Hidden

Time

Was a phone number displayed on your caller ID when you received this call or text? *

What number was displayed on your caller ID when you received this call or text? *

Is this your number?

If a name or message was displayed on your caller ID when you received this call or text, what name or message was displayed?

0 of 150 max characters

Did it sound like any part of the message you heard when answering the call was prerecorded?

Did the calling party identify the name of the company they were calling or texting you about?

Please Provide the Name of the Company below

0 of 150 max characters

Regardless of whether the call was from a live operator or a prerecorded message, did the individual who was speaking identify themselves by name? If so, please provide the name of the individual who was communicating the message of the call.

0 of 150 max characters

Did the calling party ask you to call back to speak with someone at a specific telephone number?

Did the texting party ask you to send a reply text, email, or to visit a website?

Please provide the phone number you were asked to call if the number was different from the number displayed on the caller ID you reported above.

Please provide the email address or website you were asked to visit.

Generally, what was the call about? Select all that apply. *

If other, please input a brief description here

0 of 150 max characters

Do you have a recording of the message or call or an image of the text message that you would like to share with us? Please upload that here.

Drop files here or

Max. file size: 2 MB.

You can sign up for the Registry for free by telephone or through the Internet.

To register by phone, you must call 1-888-382-1222 from the phone number you wish to register.
To register online, go to www.DONOTCALL.gov. You must have an active email address to register through the Internet so you can receive an email that is part of the registration process.

Have you done any business with the company identified in the call or text in the last 18 months or contacted them in the last 3 months?

Have you previously received a telephone call or text from the company identified above and communicated that you no longer wish to be called/texted or requested that you be removed from their contact list?

Please provide any further description of the call or text and any additional information you would like to share with our office?

0 of 2000 max characters

Did you give any personal information and/or did you give any money to the calling company as a result of the call or text you are reporting here?

Important Information

Documents provided to this office may be public record. Please be sure to include copies of any supporting documents you may have, such as photographs. Due to COVID-19, we are unable to process mailed information to our office as we have in the past. Please email supporting documents or photos to consumer@ncdoj.gov

This office does not have the authority to give private legal advice or provide private legal representation to individual consumers.

Before clicking Submit please take some time to review your responses.

Consent *

This information I have provided is true and accurate to the best of my knowledge.

I have another Robocall to Report

Yes
No

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Phone

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