What if I think my cable service is too expensive?

We are sympathetic with your concerns, but the Attorney General’s Consumer Protection Division does not have the authority to regulate the rates your cable or video company charges.If your cable company has a local franchise, you may contact your local franchising authority, usually your city or county, for information regarding how it regulates your company’s rates. Generally, the local franchising authority is responsible, at least in some circumstances, for regulating rates for “basic cable service,” the introductory level of cable service a consumer can buy. This package usually includes local television stations and some public, educational and government access channels.Generally, the local franchising authority does not have the ability to regulate the rates a cable company charges for programs which are beyond the basic service tier. Get more information about the regulation of cable television rates from the FCC.