Skip Navigation
File a Consumer Complaint
Report a Robocall/Text
  • Robocall Hotline:(844)-8-NO-ROBO
  • All Other Complaints:(877)-5-NO-SCAM
  • Outside NC:919-716-6000
  • En Español:919-716-0058

Address Confidentiality

The Address Confidentiality Program (ACP) helps victims keep abusers from discovering their new address. We help protect survivors of domestic violence, sexual assault, stalking, and human trafficking.  More than 1000 people currently participate in the program.

Join the Address Confidentiality Program

Keeping Your New Address Confidential

If you move to escape abuse, you can join the Address Confidentiality Program and have your first-class mail sent to a substitute address chosen by the Attorney General’s office. We forward your mail to you and keep your new address secret.

You can also use the substitute address to register to vote, get a driver’s license, or sign up for utilities like water and electricity.

How To Sign Up

If you are a survivor of domestic violence, sexual assault, stalking, or human trafficking, talk to an application assistant at a domestic violence or sexual assault center. To be eligible for the program, you must move or be in the process of moving to a new address and sign a statement that you fear for your safety or the safety of your children.

For more information about the Address Confidentiality Program, read our brochure or contact the program manager by email at acp@ncdoj.gov or by phone at (919) 716-6785.

Become an Application Assistant

Our office has trained more than 400 individuals to help enroll victims in the Address Confidentiality Program.  Last year more than 100 people from domestic violence and sexual assault centers across North Carolina attended training seminars.

2024 ACP Application Assistant Webinar Trainings at 2:00 p.m.

  • Wednesday, January 31
  • Wednesday, March 27
  • Wednesday, May 22
  • Wednesday, July 31
  • Wednesday, September 25
  • Wednesday, November 6

For information on how to become a certified application assistant, email us at
acp@ncdoj.gov, or call (919) 716-6785.

Information for Law Enforcement Officers

The ACP is a statutorily authorized program that enables State and local government agencies of North Carolina to:

  • respond to requests for public records without disclosing the location of victims of domestic violence, sexual offense, stalking, or human trafficking;
  • enable interagency cooperation in providing address confidentiality for victims of domestic violence, sexual offense, stalking, or human trafficking; and
  • enable the State and its agencies to accept a program participant’s use of an address designated by the Office of the Attorney General as a substitute address.

All participants are given an “Authorization Card” to show as proof they are in the Address Confidentiality Program. An ACP participant may be asked to provide their residential address, however, State and local government agencies are required to keep the address out of the public record and use the substitute address when communicating with the applicant.

Here is a link to the authorizing statute https://ncleg.gov/EnactedLegislation/Statutes/HTML/ByChapter/Chapter_15C.html.

Information for Participants on Voting

In North Carolina, the address of registered voters is public record. As an ACP participant, to ensure your address is kept confidential, you must present your ACP authorization card to your local elections board accompanied by a signed statement that you, the voter, have good reason to believe that your physical safety or the physical safety of a member of your family who resides with you would be jeopardized if your address were open to public inspection. Your address will be kept confidential as long as you remain a certified program participant in the Address Confidentiality Program.

You have the same options for voting as voters who are not enrolled in ACP, including vote by mail and early voting. Voters will be asked to show photo ID when voting in North Carolina. Importantly for ACP participants, the address on the photo ID does not have to match the voter registration records. Please note that program participants may not use their ACP authorization card as a form of photo ID for voting.  For more information on acceptable photo IDs, visit: https://www.ncsbe.gov/voting/voter-id#acceptable.

If you have any questions, please contact us at acp@ncdoj.gov or (919) 716-6785.