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  • Robocall Hotline:(844)-8-NO-ROBO
  • All Other Complaints:(877)-5-NO-SCAM
  • Outside NC:919-716-6000
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The form asks for information about residential accounts and separately asks for information about non-residential accounts. But my records do not distinguish between information for residential and non-residential accounts. Is it okay to provide a combined response?

Yes.  Respond “no” to question 7 in the survey if you do not have the ability to respond separately for residential versus non- residential customer accounts, enter all the information as residential and enter 0 for non-residential.