State Employees Credit Union

Consistent with Attorney General Stein’s efforts to provide economic relief to North Carolinians facing financial hardship and SECU’s “People Helping People” philosophy, SECU began offering the following assistance to members economically impacted by COVID-19 in early April and will provide this assistance at least through June 30:

• Allow eligible members to request a 60-day payment extension on mortgage loans. Members can apply for that extension through at least June 30, 2020.
• Upon request, provide eligible members payment extensions on vehicle loans through at least June 30, 2020.
• Upon request, provide eligible members payment extensions on consumer loans and credit card accounts through at least June 30, 2020.
• Allow eligible members to request a waiver of late fees for payments on mortgage loans and credit card accounts through at least June 30, 2020.
• Placed a moratorium on mortgage loan foreclosures and vehicle repossessions through at least June 30, 2020.
• Report SECU member loan balances and credit card accounts impacted by COVID-19 to credit bureaus as “current” if payment extensions due to COVID-19 were granted by SECU.
• Inform members regarding assistance being offered to help with financial hardships caused by the COVID-19 pandemic in publications, website, social media, phone and other means.
• Continue to warn and educate members about the heightened risk of scams during the COVID-19 pandemic through publications, website, social media and other means.
• Increase higher daily ATM cash limits to assist members in reducing exposure to the COVID-19 virus and more conveniently meet financial needs.